Privacy Policy

This Privacy Policy explains how Artoma (“Artoma,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects information in connection with the Artoma mobile application (the “App” or “Service”).

Artoma helps users scan and identify paintings and other artworks, view market reference values, browse shop listings, and manage a personal collection. Please read this Privacy Policy carefully before using the App. By using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the App.

This Privacy Policy should be read together with our Terms of Use and Subscription Terms. The disclosures in our Google Play listing, in-app privacy notices, and Data Safety section should be consistent with this Privacy Policy.

1. Who We Are

The App is provided by Artoma. Where required by applicable data protection laws, we may act as the data controller of the relevant personal data.

2. Information We Collect

You do not need to create a traditional username and password account to use the core features of the App. The App may create an anonymous app identity so that scans, collections, and subscription status can work across sessions. We collect information only as necessary to provide, maintain, improve, and protect the Service.

2.1 Information You Provide

• Artwork scans and images: photos or images you capture or select for artwork recognition, crop adjustments, and related processing.
• Collection content: artworks, folders, notes, estimated values, and related metadata you save in your vault or collection.
• Support communications: if you contact us, we may receive your email address, message content, screenshots, device details, and other information needed to help you.
• Preferences: settings such as currency display, appearance theme, notification preferences, and onboarding choices.

Please do not upload or submit sensitive personal information through the App, such as government ID information, financial account numbers, health information, passwords, precise home addresses, children’s information, or any other content you do not want processed.

2.2 Information Collected Automatically

• Device information: device type, model, manufacturer, operating system and version, App version, language, and time zone.
• Connection and log information: IP address, network type, access time, session duration, error logs, diagnostic information, and crash data.
• Approximate location: country, region, city, or time zone inferred from IP address or device settings. Unless separately disclosed and permitted, the App does not collect precise GPS location.
• Identifiers: advertising identifiers such as Android Advertising ID, app instance IDs, internal user identifiers, attribution identifiers, and similar technical identifiers.
• Usage data: features and screens used, scan events, shop browsing events, onboarding completion, trial starts, subscriptions, purchases, errors, and related timestamps.
• Purchase and subscription data: purchase status, subscription status, transaction time, product ID, purchase token, receipt validation result, and related metadata. We do not collect or store your full payment card details.

2.3 Camera and Photo Library Permissions

With your permission, the App may access your camera to scan artworks and your photo library to select existing images. Images are processed to provide recognition, valuation, and collection features. You can revoke these permissions at any time in your device settings. Doing so may limit related features.

3. How We Use Information

• To provide artwork scanning, AI recognition, market reference values, shop browsing, collection storage, and related App features.
• To upload and process scan images securely, generate recognition results, and show comparable listings or valuation references where available.
• To process subscriptions, free trials, one-time purchases, receipt validation, purchase restoration, and access to paid features.
• To analyze App performance, fix bugs, improve stability, and optimize user experience.
• To protect security, detect fraud, prevent abuse, and troubleshoot technical issues.
• To measure installs, conversions, subscriptions, and marketing campaign performance where permitted.
• To respond to customer support requests, feedback, and other communications.
• To comply with legal obligations, enforce our terms, and protect the rights and interests of us, our users, and third parties.

4. Artwork Scans, AI Processing, and Market Data

When you scan or upload an artwork image, the image and related request data may be transmitted to our cloud infrastructure and AI service providers so we can return artist, title, medium, style, year/period, confidence, and other recognition fields.

Recognition results and market values are estimates or references only. They may be inaccurate, incomplete, or outdated. Artoma does not provide formal appraisals, authentication certificates, insurance valuations, or investment advice.

Where market comps are shown, the App may retrieve publicly available marketplace listing data (for example eBay listings) based on image search or text queries derived from recognition results. Third-party listing pages you open remain governed by those third parties’ terms and privacy policies.

Unless necessary to provide the Service, maintain security, troubleshoot issues, or comply with legal obligations, we do not intentionally retain your scan images or AI outputs on a long-term basis beyond what is needed for your collection features and service operation. Third-party AI or marketplace providers may retain certain request and response content for a limited period under their own policies.

5. In-App Purchases

The App offers subscriptions and related purchases through Google Play. Payments are securely processed by Google Play. We do not collect or process your card number, full payment credentials, or other sensitive payment information.

We may receive purchase tokens, subscription status, product IDs, transaction times, and receipt validation results from Google Play and related services to confirm your purchase status and provide access to paid features.

6. Third-Party Services and SDKs

We may share necessary data with third-party service providers to operate, analyze, maintain, promote, and improve the App. These providers should process such data only as needed to provide their services, perform contractual obligations, comply with law, or as otherwise permitted by their published policies.

6.1 Hosting, Infrastructure, and App Backend

6.2 AI Recognition Providers

6.3 Marketplace and Listing Data

6.4 Analytics and Attribution

6.5 Advertising and Marketing Partners

If a particular version of the App does not integrate or enable one of the advertising or marketing services listed above, data will not be collected or shared through that service. You may reset or limit your advertising identifier or turn off personalized ads through your Android system settings.

6.6 Subscription and Payment Management

7. Sale of Personal Data

We do not sell your personal data. We also do not sell personal and sensitive user data, as defined by Google Play, to third parties for monetary consideration.

In regions where applicable law may define certain advertising, attribution, or cross-app tracking activities as a “sale” or “sharing,” you may exercise applicable opt-out rights through system privacy settings, advertising identifier settings, or by contacting us.

8. Data Retention and Deletion

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Technical logs, diagnostic data, and security logs are generally retained only as long as necessary for troubleshooting, security auditing, and service operation.
• Purchase and subscription records may be retained as necessary for contract performance, financial auditing, fraud prevention, dispute resolution, and legal compliance.
• Customer support records may be retained as necessary to handle requests, improve the Service, and protect legitimate interests.
• Scan images and collection data you save may be retained until you delete them in the App or request deletion, subject to backup and technical constraints.
• AI request content processed by third parties is governed by their own retention policies and data processing terms.

You may request access to, correction of, or deletion of personal data related to you by contacting andygo6632@gmail.com. Please also see our Data Deletion Request page. We will process your request within the period required by applicable law. If certain data must be retained for security, fraud prevention, financial, legal, or compliance reasons, we will restrict further processing where legally appropriate.

9. Your Rights and Choices

Depending on the laws applicable in your region, you may have the following rights:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of personal data.
• Request restriction of or object to certain processing activities.
• Withdraw your consent where processing is based on consent.
• Request data portability.
• Lodge a complaint with a data protection authority.

You may also manage App permissions, reset or limit your advertising identifier, turn off personalized ads, clear App data, or uninstall the App through your Android system settings.

10. Security

We use reasonable technical and organizational measures to protect personal data, including encrypted transmission, access controls, logging and monitoring, permission management, and security reviews.

Although we work to protect your information, no internet or electronic storage system can be guaranteed to be completely secure. If a security incident occurs, we will take reasonable steps to investigate, mitigate its impact, and notify affected users and regulators where required by applicable law.

Please download the App only from the official Google Play Store. If you obtain the App from any unofficial source, we cannot guarantee its security, integrity, availability, or proper operation.

11. International Data Transfers

We and our service providers may process and store your information outside your country or region, including in the United States, Singapore, the European Economic Area, or other locations where servers are located. Data protection laws may differ from one jurisdiction to another.

Where required by applicable law, we will take appropriate measures to protect data transferred across borders, such as using contractual terms, data processing agreements, or other lawful transfer mechanisms.

12. Children’s Privacy

The App is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If you are located in the European Economic Area or the United Kingdom, you must be at least 16 years old, or the lower age permitted by local law, to use the App without parental or guardian consent.

If we become aware that we have collected personal data from a child without the required consent, we will take reasonable steps to delete such information as soon as possible. If you believe that a child has provided personal data to us, please contact us at andygo6632@gmail.com.

13. Third-Party Links and Services

The App may contain links to third-party websites, services, shop listings, or platforms, including marketplace product pages opened inside the App. The privacy practices of third-party services are not governed by this Privacy Policy. Please review their privacy policies before using those services.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date. If changes materially affect your rights or our data processing practices, we will notify you where appropriate through in-app notice, email, or other reasonable means.

15. Contact Us